Hurricane Milton: Urgent Support for Florida Mortgage Servicers

<aside> Kastle is offering FREE outbound calls to help mortgage servicers reach Florida homeowners affected by Hurricane Milton.

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Fill out this form to get started: https://docs.google.com/forms/d/e/1FAIpQLSdQfQbt8b0vQFcHR6oUydA28-nxbhwe2ufpGVyKC-jthxeNsQ/viewform

The Situation:

• Hurricane Milton: Most severe hurricane in a century
• 5.5 million Florida residents impacted
• Significant property damage expected
• Potential widespread mortgage payment disruptions

Servicers: Your Contact Centers are about to blow up

• Contact centers overwhelmed with inbound calls
• Limited resources to reach out to all affected borrowers
• Urgent need to inform homeowners about their options

Help Homeowners in Florida learn about their options: Kastle will do it for FREE

• AI-powered Outbound Calls for Payment Relief
  • Impact: Proactively offering deferral or forbearance options relieves financial stress and prevents delinquency spikes.
  • Importance: Many borrowers are unaware of disaster-related payment options. Early outreach maintains trust and prevents defaults.
  • Key Message: "We have payment deferral and forbearance options available. Would you like assistance?"
• Insurance Claim and Property Damage Guidance
  • Impact: Addresses urgent property damage concerns, clarifies insurance coverage, and initiates claims process.
  • Importance: Early guidance reduces confusion, prevents claim processing delays, and builds borrower trust.
  • Key Message: "We can guide you through the insurance claims process and check your escrow coverage. Ready to start?"

Fill out this form to get started: https://docs.google.com/forms/d/e/1FAIpQLSdQfQbt8b0vQFcHR6oUydA28-nxbhwe2ufpGVyKC-jthxeNsQ/viewform

<aside> Act now to support your borrowers during Hurricane Milton. Kastle AI is here to help - at no cost to you.

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